Loading...Loading...KNOWLEDGE GROUP’s Organizational Excellence & Quality Consulting empowers organizations to excel in their operations and service delivery, we help clients streamline processes, instill a culture of continuous improvement, and adhere to internationally recognized quality standards.
Whether the goal is to increase efficiency, improve customer experience, or achieve a quality award, we provide expertise and frameworks to make it happen.
Our team implements excellence models like EFQM / KAQA and ISO, tailors process improvements, and introduces agile practices so that quality and innovation become part of the organization’s DNA
We conduct thorough process mapping to visualize how work currently flows by identifying bottlenecks, waste, and delays, Knowledge Group pinpoints improvement opportunities, we redesign and streamline processes (using Lean methodologies) to reduce cycle times, eliminate non-value add steps, and improve quality and speed.
Knowledge Group establishes robust Quality Management Systems aligned with ISO standards, and create the policies, procedures, and documentation needed to standardize operations, these systems ensure consistency, compliance, and provide a foundation for ongoing quality control and audit readiness
We guide organizations in adopting excellence frameworks like the EFQM model or national quality award criteria (e.g. the King Abdulaziz Quality Award), Our consultants help conduct self-assessments against these frameworks, identify gaps, and implement best practices in leadership, strategy, people, and processes to meet and exceed excellence standards.
Beyond formal processes, we foster an agile, improvement-focused culture, Knowledge Group introduces continuous improvement programs (such as Kaizen and Six Sigma projects) and agile work practices, we train teams to use data and customer feedback to make quick improvements. This ensures the organization can continuously adapt, innovate, and maintain high performance in the face of change.
Questions about our services? We're here to help. Reach out to learn more about our programs, discuss your training needs, or explore partnership opportunities.
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Common questions about our programs, services, and partnerships. Don't see your answer? Contact us.
Evidence-based analysis shaping leadership development, workforce transformation, and organizational excellence across the region.
Case Study Title
Train 700 to 1000 ADNOC Refining non-finance employees on financial acumen in different levels and departments over 12 months in Abu Dhabi & Ruwais
Designed a 10-module hybrid program: eLearning theory plus 3-day in-person case studies. Learners needed 70% in six core finance modules and four refining-specific modules before attending practical sessions.
Enhanced Financial Literacy
Improved Decision-Making
Measurable Learning Outcomes
Case Study Title
SABIC aims to transform its leadership culture by shifting from a competency-based model to a behavioral mindset approach, emphasizing flexibility, collaboration, and accountability to positively impact the overall business.
Knowledge Group has developed a comprehensive training solution that focuses on developing leadership skills in alignment with SABIC's vision and values. The program aims to have a profound impact on the organizational and leadership culture within the company, centered around four key pillars of leadership development."
Behavior-led leadership culture
Stronger Accountability
Higher Team Agility
We review stakeholder feedback and outcomes to refine the solution, build on successes, and provide recommendations to sustain long- term impact.
We develop and customize solutions that reflect your organizational identity, combining global best practices with local context and incorporating innovative learning methods to enhance impact.
Insights on leadership, learning, and business performance from Knowledge Group.
We closely track implementation to ensure a seamless experience, using data and digital tools to measure progress and achieve intended outcomes.
We design a clear and practical solution journey aligned with your objectives, outlining execution plans, resources, roles, and responsibilities, while integrating experiential learning and relevant technology where appropriate.
Micro habits and cultural shifts .
