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Knowledge Group measures and improves employee engagement levels to foster a motivated, high-performing workforce.
We conduct confidential engagement surveys, analyze feedback, and help implement action plans that boost morale, productivity, and retention.
Engaged employees drive better business outcomes, companies with highly engaged employees achieve 21% higher profitability on average
Conduct company-wide engagement surveys (annual or pulse) to measure key engagement drivers and pinpoint areas of concern.
Train managers understand engagement results and lead improvements, equipping them with skills to enhance team motivation and communication.
Facilitate employee focus groups and workshops to explore survey findings in depth and co-create practical solutions with staff.
Assist leadership in developing concrete action plans to address survey findings and track progress, ensuring accountability and visible improvement
Case Study Title
The Client had low employee morale and an annual turnover rate of 18%, above industry norms.
In an internal survey, only 45% of employees described themselves as “engaged.” Unaddressed staff concerns about communication and recognition were leading to frustration.
Leadership sought to create a more positive workplace and reduce costly turnover.
Knowledge Group implemented a full-scale engagement improvement program.
We launched an organization-wide engagement survey and then held focus groups to discuss the results with employees.
Managers received training in interpreting the survey and leading team conversations.
Knowledge Group helped form cross-functional employee committees to brainstorm solutions for key issues (streamlining approval processes, introducing peer recognition programs).
Leadership rolled out several new initiatives based on employee feedback including a monthly town hall for open communication, an employee recognition awards program, and more flexible work arrangements to address work-life balance concerns.
Increased from 45% to 70% engaged employees.
Dropped from 18% to 10% in one year.
50+ employee-submitted improvement ideas implemented, boosting efficiency and service delivery.
We collaborate with your team to design a customized engagement survey question, targeting factors like leadership, communication, career growth, recognition, and work environment. Our survey is aligned to your organizational values and objectives
After the survey closes, KNOWLEDGE GROUP analyzes the data to identify strengths, pain points, and trends, we segment results by department, location, etc., to uncover specific hotspots, we also perform driver analysis to determine which factors most strongly influence overall engagement.
Insights on leadership, learning, and business performance from Knowledge Group.
KNOWLEDGE GROUP helps devise a communication plan to encourage high participation, we clearly communicate the survey’s purpose and anonymity, the survey is then administered over a defined period, with reminders to achieve strong response rates (often 80%+).
Knowledge Group prepares a results report and presentation for leadership and highlights the most important findings. We then facilitate sessions with leaders (and sometimes all staff) to share results openly, fostering trust and understanding
We assist in creating action plans at both the organizational and team level, Knowledge Group consultants help leaders prioritize initiatives based on the feedback, and we establish metrics and, in many cases, set up quarterly pulse surveys to monitor progress on this initiative
Micro habits and cultural shifts .
