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Knowledge Group helps organizations assess and transform their culture to align with their values and strategy.
We diagnose cultural strengths and gaps, and guide culture change initiatives to build a high-performance, inclusive environment.
A strong, sustainable culture is critical for high performance and talent retention, and Knowledge Group ensures your culture becomes a competitive advantage.
Conduct comprehensive culture surveys, focus groups, and interviews to map the current culture including values, norms, and areas of misalignment.
Help leadership and employees articulate the desired core values and behaviors that will drive success, ensuring everyone understands “what we stand for
Run workshops and internal campaigns to close the gap between current and desired culture, addressing areas like trust, innovation, safety, or collaboration.
Establish culture metrics and a network of culture champions to continually monitor progress and reinforce the desired culture
Case Study Title
· The client had a siloed, risk-averse culture that hindered collaboration and innovation
· Employee surveys showed low trust in management and resistance to change.
· Turnover reached 22%, well above the 14% seen in organizations with healthy cultures.
· The leadership recognized the need to break down silos and create a more agile, unified culture to support growth
· KGC conducted a comprehensive Culture Scan, including an all-staff survey and focus groups across departments.
· We identified key gaps – such as poor cross-department communication and fear of taking initiative.
· KGC facilitated leadership workshops to redefine the company’s core values, emphasizing teamwork, innovation, and accountability.
· A cross-functional "Culture Taskforce" was established to champion initiatives like interdepartmental projects, idea-sharing forums, and a revamped recognition program celebrating collaborative behavior.
· KGC provided change management training and helped HR update policies to align with and reinforce the new culture.
improvement in employee trust in leadership (post-transformation survey).
Decreased from 22% to 12% over 18 months.
Employee-submitted suggestions doubled, fueling new product development.
We use surveys, interviews, and focus groups to evaluate the current cultural environment, identifying strengths and pain points, Employees at all levels provide input, ensuring we capture “how things really work here.”
Knowledge Group engages the leadership team to acknowledge the findings and define the desired culture, and we facilitate alignment on core values and behaviors that leaders must model and reinforce to drive cultural change.
Insights on leadership, learning, and business performance from Knowledge Group.
Together with client stakeholders, we co-develop a culture change roadmap, including specific initiatives such like, leadership training on desired behaviors, revising HR policies (hiring, recognition) to reflect new values, launching cross-department projects to break silos, etc.
We support the roll-out of culture initiatives across the organization, Knowledge Group help run values workshops, communication campaigns, and training sessions that embed the new cultural expectations ensuring broad participation and buy-in, leveraging “culture champions” to lead by example.
Knowledge Group helps set up mechanisms to monitor and sustain the culture; follow-up culture surveys and feedback channels are used to track progress, and we may adjust as needed and celebrate wins to reinforce positive cultural change over time
Micro habits and cultural shifts .
