Certificate in Quality Management and Business Improvement

Program Details

Certificate in Quality Management and Business Improvement

Quality Management and Continuous Improvement

This four-day intensive programme equips participants with practical and strategic knowledge to implement quality management, Lean, Six Sigma and business improvement initiatives that enhance organisational performance. The course combines proven frameworks, real-world case studies and applied exercises to build the capability to assess, improve and sustain high-quality processes across the organisation

Learning Outcomes

Benefits to the Company

Improved operational efficiency and reduced waste
Stronger, more consistent quality management practices
Better alignment between strategy, processes and performance
Increased customer satisfaction and service reliability
Enhanced organisational capability to manage change and improvement

Benefits to the Individual

Practical, job-ready quality and improvement skills
Greater confidence in leading improvement initiatives
Enhanced analytical and problem-solving capability
Improved career prospects in quality, operations and business improvement roles
A recognised certificate demonstrating professional development

Target audience

Business improvement and continuous improvement specialists

Department heads and senior professionals involved in change initiatives

Operations and process managers

Professionals seeking to formalise or enhance quality management practices

Quality managers and quality assurance professionals

Target Competences

Apply quality management principles and frameworks

Develop and present business cases for improvement initiatives

Implement Six Sigma problem solving methodologies

Lead and sustain continuous improvement programmes

Measure and monitor process performance

Use Lean tools to identify and eliminate waste

Our Partner

certified by KGC

Professional Development Organization

KGC (Knowledge Group) provides training, certifications, and skill-building programs across multiple industries. It helps individuals and organizations enhance expertise, achieve career growth, and stay competitive in today’s evolving business environment.

Certificate in Quality Management and Business Improvement

4 Modules

15% OFF

Advanced level

Program Details